Returns for Dissatisfaction:
If you are not satisfied with your purchase, you have 7 days from the date of delivery to return the product for a refund. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Please note that certain items are not eligible for return, such as personalized or customized products.
Shipping Charges Customers are responsible for the return shipping costs. However, if the return is due to a product defect or an error on our part, we will cover the return shipping expenses.
Condition for under warranty product:
For products experiencing color fading issues within the warranty period, there are no additional charges for the customer. We offer a hassle-free process where the product will be replaced free of charge. Please contact our customer service at firstname.lastname@example.org or wa.me/916386647849 to initiate the warranty claim.
How to Return
Steps are easy to follow:
- 1. Start your return by emailing us with your order number and the reason (You can also whatsapp us) .
- 2. Securely pack the item(s) in a box or envelope of your choice. Please write your order # on the outside of the package.
- 3. Gosarte team will create a replacement/return for you
- 4. Once we receive your package, we’ll promptly process your return.Alternatively,
Returns will be processed within 1 business day upon receipt of your package. The refund will be issued to the same payment account within 3 business days you used for the original purchase per your request. In case of COD payments, payments will be sent via IMPS/Gpay/Paytm/Phonepe.
If you have any questions regarding our return and refund policy, or to initiate a warranty claim, please contact our customer service at email@example.com or wa.me/916386647849